by Neville Kennard, preaching and practising capitalist

Entrepreneurs, those people who create something original in business, must necessarily be disruptive. The entrepreneur sees something others don’t see. It could be an idea, an invention, the application of an idea, an improvement on something existing, a gap in the market. The entrepreneur is often a non-conformist and a contrary thinker.

Because the entrepreneur is different, he or she is often not appreciated, or the ideas that are put forward are not immediately appreciated. The entrepreneurial person may be socially inept and difficult. Often the person with the new idea, the different slant on things, gets frustrated with the existing order, with the product or service or system.

Governments say they like employment, and they say they want entrepreneurs, yet they put so much red-tape in the way of new businesses and new ideas that many start-ups don’t happen. Entrepreneurs are not good Red Tape Conformists; and if they can’t cut through the red tape, or if they don’t feel they can ignore the applications and permits and fees, they become Red Tape Cripples, bound up in a quagmire of Approvals, Health and Safety issues, Licences, Insurances, Training Courses, and on it goes ad nauseum.

A good thing about immigrants is that they often don’t know the rules. They are ignorant of the many reasons why they can’t do something, why they can’t start a business, and they just do it. They get going and address the form-filling when a crat comes knocking and asks for the paperwork. By this time they are up and running. The form-filling and fee-paying can be easier after the event as the crat seldom wants to close up a business, but may actually assist with the “conforming” process. These Inspectors are not bad people; they are just doing their job. The trouble is that it is not a productive job and they should go out and create something new for themselves. Perhaps they are frustrated entrepreneurs themselves.

We need more civil disobedience (Responsible Civil Disobedience) when it comes to starting new businesses. If we had, for example, some gypsy cab drivers who plied their trade without the outrageously expensive licence plates, we would have real competition and lower fares. Gypsy Cab Drivers could fill the demand when they are most needed, compete to lower Australia’s outrageously expensive taxi fares and may eventually break the taxi monopoly.

Mini Bus operators too could offer services that the market wanted (but the bureaucrats didn’t) and create something new — and disruptive. There are hundreds, thousands, tens of thousands of new businesses, new ideas, innovations that can come along and many get thwarted by permit requirements, taxes, fees, zoning laws, etc., etc.

Sometimes it’s better to beg forgiveness than ask permission” is a policy to adopt quite often with bureaucrats and governmental decrees and restrictions. Weigh up the consequences, then decide if it’s worth the Begging Forgiveness (“Gee, I didn’t know I needed approval to try that … Sorry!”) explanation if the entrepreneur gets reprimanded for his initiative.

Bureaucrats and existing operators in many industries, small and large, like the orderly status quo. New entrants, new ideas, innovations that new entrepreneurs offer can threaten to disrupt this cosy arrangement. When existing operators collude with government to keep out competition, upstart unlicensed and unapproved rule-breakers may be needed to rock the boat, and break the collusion.

When told by a bureaucrat, “You need an approval / permit / application to do this or that,” I like to answer “No I don’t need the permit / approval / licence, you need it!” It doesn’t work, but at least it is stating the reality.

Entrepreneurs come in all shapes and sizes, male and female, educated and illiterate, young and old — they don’t conform to any tidy recognisable category; they may not be on any list. They may not have the required education or permit or have passed the required test. They are heroes and need nothing more than be left alone to try, to create, to work, to have a go.

The chaos of the market, the creative destruction, the constant change and disruption; these are the things that make an economy and a society vibrant. But governments and bureaucracies often don’t, can’t, won’t get it.

Further Reading

Neville Kennard’s “Civil Disobedience: The Rules of Engagement.”